FAQ – frequently asked questions

Where is Vök Baths located?

Vök Baths is located 500 meter from Route 1 just northwest of Egilsstaðir and only 5 kilometers from thetown Egilsstaðir

Do I need to book a ticket in advance?

Yes, we kindly ask you to book in advance here on our page. You do not need to print out your E-ticket, it is enough to show us confirmation e-mail on our phone. From 1st of June to 31st of August we ask all guests to book in advance and we do not accept walk-ins during that time.

Do I need to reserve a table at the restaurant?

Yes, we recommend contacting Vök Bistro and order a table, or through phone 470-9500. This applies especially when there are restrictions on gatherings due to Covid-19.

What happens if I can’t make it at the time I have booked?

It is not a problem to change the date or timing on your booking. Please contact us via e-mail at hello@vok-baths.is with a new date or time and your booking number.

What is the minimum age to go alone to Vök Baths?

An individual must be at least 16 years old to be allowed to enter alone. Children under the age of 16, must be accompanied by their parents.

How long can I stay in the pools?

You can stay as long as you want, within opening hours. Everyone has to leave the building before closing time. Opening hours vary, here you can find information about opening hours.

When is the last slot to go in the pools?

The last slot to go in is at 21:15. Please note that all guests are asked to leave the pools at 21:45.

What is the pool's temperature and how many pools do you have?

The temperature of the pools range from 37°C – 42°C. We have three pools, one main pool and our two Vakir (two floating pools).

Are there any chemicals in the water?

Vök Baths is a clean natural hot spring with no chlorine or other chemicals added to the pools. The purity of the water is guaranteed through continuous water flow. Clean natural pools come with algae, and the algae formation peaks in spring and summer when the sun is highest in the sky. However, a lot of research has indicated positive effects of algae, for example in nourishing and softening the skin. Nevertheless, algae can cause the surfaces to become slippery and so the pools are regularly emptied and the algae removed as a safety precaution.

Are there any age restrictions?

Everyone is welcome to Vök Baths. Children under the age of 16 must be accompanied by an adult chaperone.

What happens if I lose my bracelet?

Guests are responsible for the bracelets they receive. If a bracelet is lost, the guest must pay for the bracelet, which is ISK 2.000.

Is it possible to borrow a wheelchair?

Yes, you can also use the wheelchair to go in the pools.

How frequently does the water in the pools change?

There is a continuous flow in our pools, the water is constantly renewing itself.

Do I need to shower before going in the pools?

Yes, we kindly ask all guests to shower before entering the pools. By every shower there is shampoo, conditioner and shower gel.

Can I bring my own drinks?

No, it is not allowed to bring your own drinks. We have a wide selection of non-alcoholic and alcoholic drinks at our pool bar. Guests are more than welcomed to bring water bottles to the pools.

Is it safe for pregnant women to go in the pools?

Our pools range from 37-42°C, therefore we ask women who are expecting to evaluate their own physical condition before they go in the pools. We also recommend drinking plenty of water during your stay.

Are toys for children allowed?

No. However, children are more than welcomed. It is not allowed to bring toys, only inflatable armbands and inflatable floaties for infants.

What happens if I forgot my swimsuit or other belongings after my visit?

What happens if I forgot my swimsuit or other belongings after my visit?

Can I rent a towel or swimsuit?

Yes, it costs ISK 900.

Can I bring a drone?

No, it is not allowed to use a drone during opening hours. If you want further information about drone usage, please contact info@vok-baths.is or hello@vok-baths.is

Can I bring my phone/camera into the pools?

Yes, you are allowed to use your phone/camera during your stay. Photographing is strictly forbidden in the changing rooms. We ask all guests to respect other guests when you photograph. No warranty is taken for damaged devices, lost phones or cameras.

Safety rules

Before entering the pools, we kindly ask you to read our safety rules

 

1. Children under the age of 16 must be accompanied by an adult chaperone

2. All guests must wash thoroughly with soap and without swimsuit before entering the pool

3. Diving is not allowed

4. Guests are allowed to bathe in lake Urriðavatn at their own responsibility

5. Pool temperatures are 38-41°

6. Be careful since pools, walkways and steps can be slippery. Be especially cautious during winter time

7. Remember to drink water or other beverages during your bath to stay hydrated

Dear guest
To minimise the COVID-19 infection risk the Health Directorate has announced that for smaller events the distance between people should be more than 2 meters.
We ask our guests kindly to respect the space of other guests to their best ability and according to the 2 meter rule.

Thank you for your understanding, The Vök Baths staff

 

 

ADDRESS

Vök Baths

Vök við Urriðavatn

701 Egilsstaðir

CONTACT

 hello@vok-baths.is

 +354 4709500

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